MX472 is on, but when I try to print it tells me the printer isn't on

[T206blogcom]

Not sure what's going on here. My MX472 is on, yet when I try printing, it gives me an error that says printer isn't on. The printer IS on. Please help, thanks.

[Michael]

Hello.

So we can try to assist, please documement the exact message that appears when you are unable to print.

Also, tell us if the printer is being used wirelessly so we can try to assist you further.

This didn't answer your question or issue? Find more help at Contact Us.

[T206blogcom]

Yes, using it wirelessly. Error just says printer is not on.

[Michael]

Hello.

Try turning the printer off and then restart your computer.  While the computer restarts, turn the printer back on.  Then try printing when the computer starts back up.

If you continue to have difficulties, find more help at Contact Us.