MX410 U140 error with brand new cartirdges

[neildevine]

Hello I have just bought 2 brand new PG-210 and CL-211 ink cartridges for my printer, once installed I get the "Check Ink U140" error, what should I do ?

Thanks 

[Michael]

Hello neildevine.

Please remove and reinstall both cartridges to try and resolve the error. 

If the error persists, please contact our support group using the link below for additional assistance.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer