01-20-2015 09:03 PM
Acrobat VI used to work with my MX410. Cannot scan using Acrobat anymore "selected scanner not found". Removed and reinstalled Acrobat and Canon driver/software, even put the path to the twain_32 driver in enviroment PATH, still the same error using MX410 and MX410 WIA for scanning.
01-20-2015 09:06 PM
01-23-2015 06:01 AM
Hi okidave,
Do you have access to a later version of Adobe Acrobat that you can use to try and scan with to see if you still experience the same issue?
If this is a time-sensitive matter, additional support options are available at Contact Us.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.