06-05-2016 10:52 PM
I have cleaned printheads, reset, restarted, checked drivers, & replaced ink and my printer will still not print color--only black. Any suggestions? Thanks
06-07-2016 12:27 PM
Hi cciabepp,
Because performing cleanings didn't get your PIXMA MX340 to print color, it is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.
Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.
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