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MX340 PIXMA 5B00 ERROR

0ST1807
Apprentice

Hi, im have in screen error 5B00, I have MX340 series PIXMA printer.

I just changed the ink absorber pillows.

I can't now reset the ink absorber counter and error 5B00 does not let me do anything!

Any idea of how to solve it?

Thanks!

1 REPLY 1

Danny
Moderator
Moderator

Thanks for letting us know what Canon product you've got. The PIXMA MX340 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

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