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MX340 Leaves horizontal voids even after new ink tank

ericrose82
Apprentice

We started seeing some horizontal void lines and replaced the ink tank/cartridge thinking that the ink was running out.  The new cartridge came with a [integrated] new print head, so we were surprised to see the lines still there.  Multiple print head cleaning, deep cleaning, and alignment seem to have no effect.  I cleaned the contacts between the new ink cartridge and whatever attaches to it, even though all the little gold contacts looked perfectly fine to me.  Help would be appreciated!

 

mx340 Printer Lines.jpg

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