MX330 Printer Cartridge Alignment

[jpedicord]

I installed a new color cartridge and attempted to run the alignment routine.  I can get the status to print out and the page with the values to adjust but cannot get to any way to change the values.  When I click "no" after it prints it tells me to try again.  Same thing from the manual adjust option using the menu button on the printer, all I get is a printout, no way to change settings.  How can I get the alignment adjustment screen?  

[Patrick]

Hi jpedicord,

The alignment can be performed from your computer.  Please use the appropriate link below to perform this:

(Windows)  https://support.usa.canon.com/kb/index?page=content&id=ART130255

(Mac OSX)  https://support.usa.canon.com/kb/index?page=content&id=ART130256

[jpedicord]

Been there, tried that.... doesn't work. I get as far as step 6 -- no problem checking the print out but there is no "Preview Screen" or anything that allows me to change the values.  There is nothing for me to click on -- all I get is a piece of paper in my hand.  Clicking on "Align print heads" gets me another piece of paper.

[jpedicord]

Well, it looks like the printer is headed for the scrap heap. This afternoon I rebooted due to iTunes crashing my computer, came back and printed a few things but then could not get the scanner to work, fiddled with it for a bit to no avail so I uninstalled and reinstalled, now I can scan VERY slowly with the MS app) but not print.  The print function has gone completely away, showing no printers under Devices.