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MX 490

jenn1622
Apprentice

Hi All, 

Hoping someone can help. I have a Pixma Mx490. I am having issues with saving scanned items to my computer. I try to scan an item and I'm offered what I'd like to scan it as. It does not offer a PDF. The only options I'm given is to save it as a photo. I also try to use the feeder option and it still only scans the first page. Further more, I use to be asked if I wanted to scan another page before I'm routed to the "save as" section, but it doesn't do that anymore. 3 seperate things. If someone could help me fix these 3 things, I'd really appreciate it!! 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi jenn1622,

 

Please use the "Document" button on the IJ Scan Utility to scan and save your item as PDF.

 

For more information, please use the following link:

 

https://ij.manual.canon/ij/webmanual/ScanUtility/W/MX490%20series/1.1/EN/SU/Top.html

 

 

 

 

 

 

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