MX 430 not responding

[laura1008]

My printer has stopped working, it worked before.  Now I get a "printer not responding"

Its wireless.  I checked my port and reset the spoolers per the trouble shooting function but still NOTHING. 

[jrhoffman75]

DId you try turning the printer off and back on again? That sometimes resets things.

[Jason]

Hello,

So that the Community can help you better, we will need to know the version of Windows or Mac in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[laura1008]

I am using windows 7.  I did try turning the printer on and off, to no avail.  Honestly thats how this mess started.  The printer is pluggeed into a power strip.  I accidently turned off  the powerstrip and then flipped it back on and since then I get the printer is "not responding" error.

[jrhoffman75]

I am just grasping, but if you just flipped it back on maybe you an try to turn it off, wait about 30 seconds and then turn back on.

[Julius]

Hello,

Check out the link below for step-by-step directions you can try to clear the error:

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...

If the issue persists, please reach out to our technical support team at http://bit.ly/Phone_Support for further assistance.

Thanks!