MP830 printhead error message

[Maryruthmarks]

After I put in a large black cartridge in my MP830 printer, it comes up with a message saying 

"The type of printhead is incorrect.  Install the correct print head"

I did nothing different except put in new black ink cartridge (small one) then needed the large one done and had to wait for a delivery from Staples for the larger cartridge.  So installed large black cartridge and error message as above.

I have removed the printhead and reinstalled it according to Karl1, product expert, have turned it on and off; repeated the printhead reinstall and same message as in paragraph 1.

New printheads are $249 which is ridiculous and all this seems to be a problem with others with this product.  

Help please. 

[ebsonic]

I installed new cartridges, removed the printer head, cleaned it, put everyting back together, turned the printer off, unplugged it and turned it on again. The printer head error remains.

[poppabear]

ebsonic - try powering down your computer, then printer. unplug printer for a few minutes. repower printer and then restart computer. Worked for me. Might be the sequence. Good Luck.

[Marcusation]

I can't use the device at all because of the printer head error! Every button beep, beep,beep Totally unacceptable! I want the scanning function but can't use that because of the printer head error. How dumb isn't that. Canon get together your **bleep**. How is it even possible to lock down the whole device just because the printer head is an error on. You should give us a new printerhead for free! 

And by the way i can't get my device to get rid of the error on the printer head. Have read this thred as good as i can. But please is there any reset command so I can get by the error? Or a way to fix the error without buying a new printer hed?

[Marcusation]

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@poindexter56 wrote:

To anyone else who stumples upon this post looking for a solution this is what worked for me:

1) lift cover

2) Remove ink cartridges

3) lift printerhead relase tab and remove printer head

4) clean back of printerhead metal contracts with alcohol wipe

5) clean ink from bottom of printerhead (optional)

6) clean metal contacts on printer

7) reinsert printerhead and ink cartridges

😎 close cover 

Error gone; happy printing. Hope this works for anyone else having this problem!

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Did the same procedure but still the error consists 😞

[Marcusation]

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@kerstin wrote:

NOTHING HAPPENS !!!!! Is this some sort of "Oh noooo you need to buy a new onee sorry"-**bleep** fron canon? They can **bleep** themselves. sorry it just pisses me off that nothing works and the only advice is to turn the machine off?? sorry but this is 2014 not 1914......... hope your printer start working soon!!!!!

/angry swedish girl. ........

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Agree with you fully. Same problem with my printer. Only beep when pushing buttons. Why no ignore error button on the device. I want to use the scanner and don't give a **bleep** about the printer function. But I can't switch on the function buttons from printer mode to scanner mode. Only BEEP, BEEP, BEEP!!! What a joke// Angry Swedish guy

[Marcusation]

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@cybrbrze wrote:
Thank you for your help. I just bought an Epson WF-3530 and love it. I can even print from my smartphone.

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I will surely buy another brand then cannon next time. Sick error

[poppabear]

Follow up.  After previously reporting that I was able to correct the problem, the demon returned and I was not able to correct regardless of what I tried.  Apparently Canon would like us to buy a new printer, which I did. However it was not a Canon brand and I am not likely to buy Canon again after this experience.

[The_amazing_jaz]

I have a MG5420 Canon that stopped working after saying printer heads werent on right or something. Its a error and i really need my printer as a college student if you can help me that would be great.

[poppabear]

I had posted some time ago that I had corrected my problem by sequentally powering down and then repowering my printer and computer.  As it turned out the fix was temporary and the error message came back.  I finally corrected the problem by throwing the printer out and replacing it with a HP laser printer.  Not likely I will go back to Canon in the forseeable future. 

[Michael]

The_amazing_jaz,

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