10-02-2019 12:57 AM
HI,
I keep getting the following message. The type of print head is incorrect. Install the correct print head.
I have followed all previous instructions to rectifiy this problem, with no luck, even download the software. I have not changed the print head, it is the original one that came with the printer when it was first purchased. I need the printer to work. What can I try next, or where do I get a new print head from in Auckland, New Zealand.
It appears this is a common fault with this printer
Regards,
04/16/2024: New firmware updates are available.
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