MP620B makes squeaking noise

[joemehling]

MP620B makes squeaking noise before & after printing - does it need lubrication?

[Ramona]

Hi joemehling,

We do not recommend lubricating the printer, as this could do damage to the unit.  You can try performing a roller cleaning to see if this will help.  To do this, please follow the steps located here.  

If you still experience the same squeaking noise, the printer may require servicing; please call or email us at one of the methods on the Contact Us page for further assistance.

[joemehling]

  The squeaking continues, after cleaning roller heads.  Apparently the noise is not caused by the rollers. The machine performs normally during actual printing; just before & just after printing is when the squeaking happens.

Any ideas?

Thanks for your help.

[Ramona · Accepted solution]

Hi joemehling,

Since the squeaking noise continues, we recommend having the unit looked at by a service facility to determine the exact cause of the noise; please call or email us at one of the methods on the Contact Us page for servicing options available to you.