03-26-2020 11:52 AM - edited 03-26-2020 12:22 PM
Hi all,
I have an Canon Pixma MP560 printer.
When powering up, I get a 6C10 error. After much Googling, I've tried resetting with the Service Tool (to no avail).
I've taken a video of the internals at power up:
https://www.dropbox.com/s/x3e3z2n9el48nm5/IMG_0217.MOV?dl=0
I've cleaned the purge unit, etc, and I do not see anything obviously wrong with the mechanics.
At 27 secs, you can hear three "tinny sounding" clicks, and another click at 31 secs, then the print head stops and the error pops up.
Any ideas?! I'd be most grateful for further suggestions.
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