MG7720

[abmudge]

My MG7720 will not print envelopes  from the bottom tray (Cassette 2) regardless of settings.

[Patrick]

Hi abmudge,

Once the envelope is loaded in the bottom cassette (cassette 2), please make sure that you are selecting "envelope" and the size of the envelope on the printer:

https://ugp01.c-ij.com/ij/webmanual/Manual/All/MG7700%20series/EN/BG/bg-loading1500.html

Once set, please make sure that the printer driver is set to envelope and the size of that envelope as well

[abmudge]

No matter what I do, it tries to pull from Cassette 1, and then, of course, tells me that there is no paper in Cassette 1.

[shadowsports]

abmudge,

What OS are you running?

What program are you printing from?

**Patrick has provided accurate advice.

Envelope printing from WORD should look like this.  You can select an alternate feed method, cassette 2 for example