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MG7120 won't turn on

drichard
Apprentice

2 yr old MG7120. Working just fine till this morning. I turned it on to print, and it turned on and acted like it was going to print. But then it turned itself off, and i can't get it to turn back on.

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

To try and resolve this issue, please unplug the power from the unit for about 25-30 minutes.  Once this time frame has passed, plug the unit in directly to a wall outlet to see if the printer will power on.

 

If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

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just no power, power to adapter,
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