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MG6320 image misaligned on CD/DVD


When I print images on CDs and DVDs the image is misaligned vertically by nearly 1/2 inch.  I have tried several programs like Paint, Windows Live Photo, Picture Viewer, Microsoft Office Picture Viewer, GIMP, Photoshop Elements, ArcSoft Photo Studio, and Canon EasyPhoto EX.  I am running Windows 7.


Most programs automatically position the image about 1/2 inch off center with no option to move the image.  When a print preview is opened, it actually shows the image off center.


I found that ArcSoft Photo Studio does have a print setting that will allow one to shift the image but after a lot of trial and error it still is not quite satisfactory, with ink running off the disc edges onto the disc tray.


One note:  I have printed thousands of CDs and DVDs on Epson RX340 and an HP all-in-one with no problems.  I could just open any of the above programs and with just a few mouse clicks print a disc that was centered just fine.  So far I have wasted about two dozen DVDs trying to get an acceptable print on my new Canon MG6320.  At this point I wish they would take it back and I would buy another Epson.  And anyone that asks me, that is exactly what I will tell them, even though I have Canon camera and scanner equipment.


Now on to Canon EasyPhoto EX, the software that came with my new Pixma MG6320. 

1. Canon should drop the "Easy" portion of the software name.  It may have lots of bells and whistles for some needs, but it is incredibly intensive just to get one image to print on a CD.

2. There is no blank layout to choose from.  Even if you pick "Simple" you still have a background to delete, along with 3 text lines to delete, and you have to resize and center the chosen image manually. 

3. Canon designers should actually have to use the software they create and count mouse clicks just to do something simple (I just counted 17 not counting the interaction required with the printer itself).  Their performance bonus should be in inverse proportion to the number of mouse clicks required to perform simple functions.


What I want to do is to print one image, centered on the disc and covering the whole printable area, and with no text added


Through searching this forum and others, I find other users (buyers) want to do the same thing. 


I like the physical printer itself, although it has a large desktop footprint, and you have to leave the inner cover closed until it tells you to proceed when printing discs, then press OK on the screen - neither Epson nor HP had this extra set of steps to delay you.


I don't think I should have to buy third-party software to handle this issue, but if someone knows of free software that will solve the issue, I would be grateful.  If Canon would develop an update that would streamline this simple task, that would be acceptable, too.  If Canon had a way to save the complete format to a file, then just add your selected image, that would be fine, too.


Any help out there at all?



I have already tried FAQ and Canon support by phone.  Unless your support people know something different than my August 30 inquiry I don't see any reason to contact you again.  They were no help at that time.  The problem was clearly stated in my initial post.  Are you still recommending that I contact you again?

I have the same issue. My old Epson Artisan can do this flawlessly, but my new Canon Pixma MX922 is just garbage. I don't see why this is so **bleep** difficult for Canon to figure out?? If you want to print a 4X6 or 5X7 photo you don't need to waste hours screwing around trying to get it centered. Why can you not jsut select an image and print ti to DVD??


If you want to to create image thumbnail, resize, crop, scale, flip and rotate a source image file for printing, an image processing and editing control may be suitable.

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