11-03-2015 03:22 PM - edited 11-03-2015 03:23 PM
Once in a while (I think after a prolonged period of time) my MG5620 printer goes offline till I press the Home button, then it goes back online.
Is there a fix to keep it awake for print jobs?
I'm running windows 10.
01-06-2016 04:57 PM
Did you ever find a solution to this? I have the same issue
01-06-2016 06:58 PM - edited 01-06-2016 06:59 PM
Nope. They just told me to unplug the unit for 10 minutes and try again. This (I think standard answer) did not do anything.
I have a feeling an updated driver is causing the problem, because it used to work properly.
01-07-2016 12:42 PM
I found my problem.
I turned on Auto power on from the ECO settings. Apparently default was off...?
Now the printer wakes up when printing from my Windows 10 computer and also any iPhone, etc.
http://www.manualsprinter.com/manuals/canon/Canon_PIXMA_MG5620.pdf
Auto power on Selecting ON enables the machine to turn on automatically when a scanning command from a computer or printing data is sent to the machine.
01-07-2016 01:04 PM
I checked that a while ago. I still have problems.
I am considering using an older driver. I found out through an event viewer that in the middle of December, I started to have problems because of an updated driver.
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