04-20-2020 11:37 AM
05-01-2020 04:21 PM - edited 05-01-2020 04:22 PM
Hi harley712,
Since you have tried other outlets and the printer still does not power on, then it has experienced an internal hardware issue and would require service.
You would qualify for the Canon Upgrade program.
This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 mon-Sat, 9 AM to 9pm EST. Let them know you that the Canon Upgrade Program was offered.
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