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MG5320 with B200 error

sfslc50
Apprentice

My much loved MG5320 now has the dreaded B200 error. I've installed new ink cartridges, cleaned the print nozzles with water and alcohol and cleaned the print head with alcohol on a micro fiber cloth to no avail. HELP!

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

B200 is a general hardware failure error code and the printer would need to be replaced. 

You would qualify for the Canon Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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