MG5320 error state

[sjbas]

Hello

Have had printer for some years but just recently - after gettting ink low errors and correcting all those with new ink. Each time I print the printer comes back that it is in an error state. I have checked wireless, turned off and on both printer and computer and tried to run some maintenance routines in the device settings. Still same issue -

Any recommendations?

Thanks

Sue

[Jason]

Hi !

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using, as well as any specific error messages.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

[sjbas]

windows 8.1 HP desktop

the only message is that the printer is in error state.

[Michael]

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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