MG5220 printing very awful picture files (.png) ok on other printer. Prints b/w w/color ok

[gsieckman]

Had this mg5220 for quite a while & it has been great. Suddenly really bad results. Test print is fine. Turned off & on with no difference.  Related "picture" is non-distinct & the text is bloated

[Danny]

Hi, gsieckman!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof) along with which applications you're trying to print from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[gsieckman · Accepted solution]

Ok, so running win10 & using microsoft photos. So I went & used window photo viewer & it was fine. I went back to MP & tried again & now that is also fine.  Guess I no longer have an issue