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MG5220 printer - B200 error and won't turn on

JenniferP72
Apprentice

I got a error code B200 on the printer so I followed the steps then all of a sudden the printer shut off and I can't get it to turn on. 

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

The B200 is a general hardware failure code and the printer would need to be replaced. You would qualify for the Canon Upgrade Program.

This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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