06-12-2014 06:45 PM
MG5220 USB connected will not scan, even with MP Navigator launched manually. Seems functionality died after performing Windows 7 (x64) OS updates. MAC OS can scan just fine through USB. Performed Win7 OS updates 11Jun2014.
Solved! Go to Solution.
07-13-2014 09:18 PM
This was resolved after the latest round of MS updates. Windows must have put out a fix.
06-25-2014 07:51 AM
Mine will also no longer scan. It is connected wirelessly. When I press scan start button on printer, message says "Set the PC to start scanning" Clicking on Canon IJ Network Utilities on PC, then Canon IJ Network Scan Utilitiy does nothing.
07-13-2014 09:19 PM
I can never scan wirelessly. I ALWAYS have to use a USB cable.
07-14-2014 07:43 AM
I had to install MP Navigator to scan wirelessly.
07-13-2014 09:18 PM
This was resolved after the latest round of MS updates. Windows must have put out a fix.
09/26/2024: New firmware updates are available.
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