02-08-2016 11:39 PM
I haven't used my scanner on the printer until recently. It does scan, and I save as .pdf document on a flash drive. But it doesn't scan very dark. It is sometimes impossible to read or see what I've scanned. Anyone else have this issue? Wondering if there is a setting I should be trying to change somewhere?
02-09-2016 04:58 AM - last edited on 02-09-2016 08:29 AM by Stephen
I work in a store, and we serve print and photo copies. Sau.ya've also perform a scan when a customer ordered, the results look less black, I think the thing to do is to clean the scanner glass, it may be dirty, so it covers the surface of the scan. Another thing that also cause this is catrige black problematic or damaged so it needs to be replaced the new premises.
This is my experience, I hope to help you. thank you.
[Mod note: Link removed per FORUM GUIDELINES]
02-10-2016 06:46 PM
I'm not sure either of those will resolve the issue. Sometimes the document is fine, other times it's so light you can barely tell anything was written. I thought it had to do with how hard the person is pressing while writing, but it's not. There is no real consistent reason for it happening that I can tell...
02-10-2016 08:38 PM
If you are scanning from the computer, you can manually adjust the brightness and contrast from the scanner driver.
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 18.104.22.168
PowerShot SX420 IS - Version 22.214.171.124
PowerShot 620 HS - Version 126.96.36.199
PowerShot SX720 HS - Version 188.8.131.52
PowerShot G1X Mark III - Version 184.108.40.206
PowerShot G7X Mark II - Version 220.127.116.11
PowerShot G9X Mark II - Version 18.104.22.168
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.