MG52050 error code 5, 202, 54 with scaning

[sanbon]

I am suddenly receiving an error message with my scanner.  Code 5, 202, 54.

My printer still copies and prints, but does not scan. I have not changed anything. I am uing Windows 10.

My printer is  acanon MG5250

Tried to reinstall,  have followed the instruction displayed on http://community.usa.canon.com/t5/Printer-Multifunction-Support/PiXMA-MP250-scan-error-5-202-54-Prin...

still doesn't work

[sanbon · Accepted solution]

Oke.. this one is weird.. i solved it.

How? reboot the pc in save modus. removed the old software. reboot

disconnected all the cables, installed the latest software, connect, reboot and it worked!!!