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MG4250 with M1 iMac

MG4250
Apprentice

Has anyone been able to connect to the scanner of an MG4250 with their M1 Mac.

After waiting for the scanner to connect for 39 sec I get the error message:

Failed to open a connection to the device (-21345)

1 REPLY 1

James_C
Moderator
Moderator

Welcome to The Canon Forums!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

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