07-27-2014 01:38 PM
I used my printer toady and it worked fine, then within 2 minutes of using it it came up with Support Code 1401 Print head is not installed Install the print head, when I tried to print the next paper.
I hadn't touched the printer except to take the paper off, that I had just printed.
I've taken out the inks and put them back in again to no avail.
I have searched the forum but there are no issues with how to deal with a MG4250 any help of advise would be grateful.
The printer is not that old, probably 6 months so still well within warranty.
Thanks
10-19-2018 03:32 PM - edited 10-19-2018 03:50 PM
Same here! Same printer model and same error message. I use my printer for like 1 print in 2 months. It even looks like brand new. Today I turned it on for that occasional print and all of the sudden it presents me with this error.
Canon how do I fix this?
edit:
Did you recently disable non-Canon cartridges through a driver update? If so, please say so I know what the problem is.
02-09-2024 11:04 AM
yes
02-09-2024 11:09 AM
MG4250 Support Code 1401 "Print head is not installed. Install the print head"
recently disable non-Canon cartridges through a driver update?
09/26/2024: New firmware updates are available.
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