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MG4250 Support Code 1401 "Print head is not installed. Install the print head"

StevenTaylor
Apprentice

I used my printer toady and it worked fine, then within 2 minutes of using it it came up with Support Code 1401 Print head is not installed Install the print head, when I tried to print the next paper.

I hadn't touched the printer except to take the paper off, that I had just printed.

I've taken out the inks and put them back in again to no avail.

I have searched the forum but there are no issues with how to deal with a MG4250 any help of advise would be grateful.

The printer is not that old, probably 6 months so still well within warranty.

 

Thanks

3 REPLIES 3

pxpxpz
Apprentice

Same here! Same printer model and same error message. I use my printer for like 1 print in 2 months. It even looks like brand new. Today I turned it on for that occasional print and all of the sudden it presents me with this error.

 

Canon how do I fix this?

 

edit:

Did you recently disable non-Canon cartridges through a driver update? If so, please say so I know what the problem is.

yes

MG4250 Support Code 1401 "Print head is not installed. Install the print head"

recently disable non-Canon cartridges through a driver update? 

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