03-31-2018 09:12 AM
Hi, I have bought an MG3650 last August, It originally worked a couple of times and now will not, switches on, has had new inks, several conversations with Canon and my internet provider to no avail. This is about the 10th re install and more problems originally it would scan now does not. New inks showing out of ink. I have lost the will to live and want to throw it! Does anyone know if I have any recourse to Canon for a credit note, a trade in or other option, part x etc?
Thank you
Fiona
05-04-2018 11:22 AM
Hi fionabrolfe,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
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