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MG3620 solid Yellow Light - printer won't turn on

qarrykid
Apprentice

Just took printer fresh out of the box. Took off orange packing tapes and plastics. Took out power plug and pluged it in. Solid yellow warning light stays lit. On button does NOT power it on. Tried different cord from the Epson, does the same thing. Tried unplugging, tapping power button 10 times then holding it 10 seconds. Plugged it back in, and same yellow warning still solid. HELP!

2 REPLIES 2

jrhoffman75
Legend
Legend

Give Canon a call at 1-800-OK-CANON. 

Register your printer first: Canon U.S.A., Inc. | Registration

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

lewp2507
Apprentice

had same problem with my  mg4250, yellow warning light stays on. tried all the button pressing fixes but no good.  I solved it by leaving it totally unplugged overnight, Assume it does a reset, but it worked for me

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