Please click HERE and when the support page opens, select software and drivers. You will want to download and install the ICA Driver Ver.5.0.0 and IJ Scan Utility software. I also recommend, removing My Image Garden and then from that same page install My Image Garden Ver.3.6.7.
Once everything has been installed, try to scan from My Image Garden and also from IJ scan Utility.
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completed both scan utility ¶ Garden ver3.6.7, same error code: from My Image garden when scan failed I selected driver icon (MIG-1) & scan option WINDOW (MIG-2)opens scan works ; again scan icon from left column listed under IMAC 6th choice down not working & scan error message CANNOT WRITE FILE 10,242,7
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
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07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.