08-12-2017 03:24 PM - edited 08-12-2017 03:26 PM
My Canon MG 3520 will not print on labels. I have tried using a pdf and a word document. It just flashes the orange light beside the triangle whenever I try. This model does not have a screen so I can't tell what's wrong. I'm using Mac OS X if that helps. Please help!
Solved! Go to Solution.
04-09-2018 02:10 PM
08-12-2017 03:32 PM
Hi, samanthaboyd42!
So that the Community can help you better, please let us know how many times the light flashes (i.e. it blinks 4 times, pauses, blinks 4 times, pauses, etc...). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF
Thanks and have a great day!
08-12-2017 03:41 PM
It flashes 22 times, pauses, and flashes 22 times again.
11-24-2017 05:01 PM
Hi samanthaboyd42, and thanks for that information.
22 alarm flashes indicate that the paper has been fed aligned to one side.
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
04-09-2018 02:10 PM
12-20-2018 03:41 PM
THANK YOU FOR YOUR HACK! YOU JUST SAVE THE DAY, 5 DAYS BEFORE CHRISTMAS!!!! The Avery labels say they have "SureFeedTM" technology but removing them did the trick!!!
12-28-2018 04:24 PM
THANK YOU! The peeling the non-label bits off the top of the label page worked after YEARS my failing to print any Avery labels on my Canon MG5520 – all other tips from Canon and elsewhere failed to get past the errors and jams. Cheers!
01-25-2020 02:32 PM
Thanks for this help on the MG5500. This was also an issue with this model. So much for Avery's Sure Feed labels. Just remove the special lead edge and it prints. Go figure???
10-06-2023 05:25 PM
Genius. Clearly the black printing on those front stickers are throwing off the sensors. Nice fix!!!
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.