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MG3022

Thooraax
Apprentice

So it says theres a paper Jam and i Have never used this printer before, its new and its not working. I received it as a gift and this does not make sence.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Unplug the power from the unit and remove any paper that was loaded in the printer.  Next, make sure that all of the packing materials were removed from the printer before trying to print again.

 

If the error persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

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