02-11-2017 08:41 AM
Hi, hoping someone can help. I had not used this printer in months, I was able to print the first page but the second page it said it was out of paper. I tried several sheets of paper in the tray and one sheet, still does the same thing, it makes three separate noises like it's looking for paper, about 1-2 seconds long each, then the error light starts flashing on the printer and I get error code 1000 on my computer. Similarly when I try and copy, it cycles through the same 3 noises and error light flashes.
Help! 😞
02-12-2017 07:37 AM
Hi slo02e,
Please make sure that the paper is loaded in your PIXMA MG2922 using the steps outlined in the On Line Manual:
http://ugp01.c-ij.com/ij/webmanual/Manual/W/MG2900%20series/EN/BG/bg-loading1400.html
Once loaded, please attempt to print or copy with your PIXMA MG2922 again.
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.