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MG2922 Error 1000 No Paper even with paper in the tray

slo02e
Apprentice

Hi, hoping someone can help. I had not used this printer in months, I was able to print the first page but the second page it said it was out of paper. I tried several sheets of paper in the tray and one sheet, still does the same thing, it makes three separate noises like it's looking for paper, about 1-2 seconds long each, then the error light starts flashing on the printer and I get error code 1000 on my computer. Similarly when I try and copy, it cycles through the same 3 noises and error light flashes.

 

Help! 😞

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi slo02e,

 

Please make sure that the paper is loaded in your PIXMA MG2922 using the steps outlined in the On Line Manual:

 

http://ugp01.c-ij.com/ij/webmanual/Manual/W/MG2900%20series/EN/BG/bg-loading1400.html

 

Once loaded, please attempt to print or copy with your PIXMA MG2922 again.

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

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