12-22-2020 02:06 PM
Okay...so I was emailed a nice certificate (PDF) to print off. Akin to like a graduation certificate. It's oriented in Landscape, and has a nice border all the way around it. ALL I WANT TO DO, is print this PDF off without it cutting the border off. Now, I understand that the MG2500 does not have the ability to print BORDERLESS. I forsaw that and chose the option "fit to printable area" when I went to print out the PDF. I figured I could just cut off the white edges and deal with the fact that it's a tad smaller than I wanted. HOWEVER, every time I print this certificate out, EVEN though I have asked it to print to printable area, it cuts off the left side of the border. EVERY time. I'm at that level of frustration where I want to toss the printer out the second story window of my home. How do I fix this? The certificate is supposed to accompany a gift for a friend and I just wanted it to look nice. I have tried fiddling with the printer's page setup junk over and over. I selected landscape orientation, tried fiddling with where that weird "stapler margin" is...nothing seems to fix this. Printer Preview shows the edge being cut off when it prints. There HAS to be a way to fix this. I don't understand why simply clicking "fit to printable area" isn't fixing it? WHAT DO I DO?
01-16-2021 08:30 AM
I'm just curious, how have you fixxed this?
09-16-2021 11:43 PM - edited 09-28-2021 05:50 PM
There are online pdf editors, or you can use Foxit, but online like https://pdfchef.com/merge-pdf.html is much easier and faster. I discovered it when I had some troubles with Microsoft office and couldn't edit the pdf file. And I started googling the solution to my problem but ended up using pdfchef.
01-31-2024 01:43 PM
no, it is now 2024 🙄
06-26-2024 07:17 AM
Problem solved. Canon was totally unresponsive to my problem. Bought an Epson, no more problem.
06-26-2024 08:49 AM
Greetings ,
This issue is simple to solve and does not require an additional software or printer purchase .
You can change the orientation from landscape to portrait or reduce the page scale percentage to fit an eight and a half inch wide piece of paper.
46er. I reviewed your previous topic. Unfortunately, you purchased a gray market printer from the Amazon Marketplace that was intended for sale in another country (Canada). This is why you couldn't register it on the Canon USA website. It's important to purchase products from an authorized Canon reseller. This ensures valid warranty and registration In the country of purchase.
If you need assistance with a Canon product intended for sale in the United States. Please start a new topic, we'd be happy to provide assistance.
If you'd like to contact Canon support in the United States, visit this link.
~Rick
Bay Area - CA
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