03-10-2018 12:27 PM
Hi,
So I've been using this printer and haven't had problems wit it until now, and now it won't print or scan. I went ahead and disconnected it and unregistered it from my list of printers, and reconnected everything, and now its giving me a code that it isn't connected to the computer, and the computer doesn't recognise it either
Any advice?
Thanks,
MD
03-10-2018 05:58 PM
Greetings,
Disconnect the printer from the computer. Uninstall the software. Either remove all Canon related folders and programs from the applications folder (Mac)... or uninstall using Programs and Features in Windows
Restart the computer. Connect the printer's USB cable and power on the printer.
Follow the instructions for installation.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
05-04-2018 03:00 PM
Hi papeshape,
Were you able to get your PIXMA MG2220 working again?
If not, please contact our support group using the following link:
http://Canon.us/ContactLI
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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