09-27-2023 12:53 PM
Any help on this matter would be most appreciated.
I reinstalled the drivers and the last step will not complete.
Again, the printer is connected to the laptop and it detects the printer but will not complete. Loses detection after about 5+ minutes.
09-27-2023 01:00 PM
Thanks for joining the conversation, 3000baseballs!
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
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Thanks and have a great day!
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