Greetings,
Can you please describe your issue in more detail and provide the operating system you are using the printer with?
The printer doesn't have a "cutting" mechanism, so I assume you mean the printed page or image is not being printed completely (partial print)?
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
