Hello!
So that the Community can help you better, we will need to know a little more about what's going on. Are you seeing any error messages? What Computer Operating System you're using (Windows Vista/7/8/10/11 or macOS 10.x/11.x)? It's also helpful to know how you connect to your device (USB or WiFi) and what you're printing. Images of your printouts can also help.
Any other details you'd like to give will only help the Community better understand your issue!
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Thanks and have a great day!
