cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MG 7120 won't print with low PGBK. Won't it still print only using black? How?

mmorris
Apprentice

I bought this printer because  I read it could print using the black well only; you didn't have to replace other cartridges if you wanted only greyscale. But I can't get it to print at all using google cloud print. It shows it's online and print jobs are in queue; it shows an exclamation point on the PGBK ink well.

 

How can I remedy this problem? I see no setting that I can adjust for black printing only.

Thanks.

2 REPLIES 2

Ramona
Authority

Hi mmorris,

 

When printing via Google Cloud print, the printer will print the black on the page using a combination of the color ink tanks in the unit; there is not a way to print using only the PGBK black ink tank.  

 

If you are receiving low or out of ink warnings for some of the color ink tanks in the printer, you can disable the ink level detection function of the printer by pressing and holding the Stop/Reset or Resume/Cancel button on the printer for at least 7 seconds, then releasing it.  You will need to do this procedure for each ink tank that is low or out of ink.  Once the ink tanks are replaced with Canon genuine ink tanks, the ink level detection function of the printer will be re-enabled.

 

Hope this helps!

 

This didn't answer your question or issue? Please call or email us using one of the methods on the Contact Us page for further assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Thank you for the reply; I'll try this fix!

Announcements
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!