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MG 5650 not scanning to pc

Toomicek
Apprentice

Hello comunity,

 

I have new Canon Pixma MG 5650, but after new firmware it stops scanning to PC via USB. It copy everything so hardware is good, but when i want to scan something into my PC it shows.,please wait.,and than nothing it just return to menu where I choose documents-photo-auto 😞

 

Scanner dont even turn around :(((

 

Please help, cannot see any option to test scanner 😞

 

THX

 

Tom

10 REPLIES 10

bren1
Apprentice

my Canon MG5650 does not scn to computer.  Printer and copy function is working.  Help please.

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