MG 5650 not scanning to pc

[Toomicek]

Hello comunity,

I have new Canon Pixma MG 5650, but after new firmware it stops scanning to PC via USB. It copy everything so hardware is good, but when i want to scan something into my PC it shows.,please wait.,and than nothing it just return to menu where I choose documents-photo-auto 😞

Scanner dont even turn around :(((

Please help, cannot see any option to test scanner 😞

THX

Tom

[James_C]

Hi SunriseBoy,

In order to properly assist you, I will just need to know what operating system you are running and also what program you are scanning from?

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