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J tray stuck

Tmaxout909
Contributor
I NEED HELP SOMEONE MY J TRAY IS STUCK IN MY PRINTER, ITS A PIXMA MX922
1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi Tmaxout909,

 

If the disc tray cannot be pulled out, turn the machine off, then turn the machine back on again. The disc tray will automatically be ejected.

 

When the disc tray is pulled out, place the disc tray ("J" is on the upper side) again, then retry printing.

 

Does this help resolve the issue described?  If so, please click the Accept as Solution button so that others may find the answer as well.

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