04-23-2019 11:59 AM
I am looking for some help. I like our MX922 printer but it does not switch from computer to computer at all. So, if I print something and then my daughter needs to it does not recognize her computer. I need to unplug the printer, while it is on, for her to be able to print to it. Then, when I need to print again I need to do the exact same thing. It seems like it can only see one computer on the network at a time. What can I do to stop this issue? Thanks.
04-24-2019 09:23 AM
Greetings,
Let's start by you telling us how your printer is connected to "x" via what?
Printing does not involve "unplugging" (power cord, USB cable, ethernet) we don't know which in order to print. If you tell us more about your environment and how things are connected maybe we can help.
~Rick
Bay Area - CA
~R5 C (1.0.3.1) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10
~6D2 (v1.1.1) Retired ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It04-24-2019 10:20 AM
04-25-2019 02:20 PM
Hi boatdrinks26,
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
We look forward to hearing from you.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.