04-23-2019 11:59 AM
I am looking for some help. I like our MX922 printer but it does not switch from computer to computer at all. So, if I print something and then my daughter needs to it does not recognize her computer. I need to unplug the printer, while it is on, for her to be able to print to it. Then, when I need to print again I need to do the exact same thing. It seems like it can only see one computer on the network at a time. What can I do to stop this issue? Thanks.
04-24-2019 09:23 AM
Greetings,
Let's start by you telling us how your printer is connected to "x" via what?
Printing does not involve "unplugging" (power cord, USB cable, ethernet) we don't know which in order to print. If you tell us more about your environment and how things are connected maybe we can help.
04-24-2019 10:20 AM
04-25-2019 02:20 PM
Hi boatdrinks26,
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
We look forward to hearing from you.
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