Is it true that Pixma MG 5220 cannot be installed on a pc with IE?

[LMFern]

Is it true that Pixma MG 5220 cannot be installed on a PC with IE?  I just tried to install the printer on my new laptop and that is the message that popped up.

[Karl1]

Hi LMFern,

The error is likely referring to the Easy Web Print Software.  The version of Easy Web Print on the CD is not compatible with the latest versions of Internet Explorer.  There is an updated version available for download on our website.  Use the following steps to download the software:

1. Go to Canon's Support & Drivers website at:
   
   http://www.usa.canon.com/cusa/support/consumer
2. Enter your model name into the Model Name field, then click GO.
   
   
   
   
3. Select your operating system in the Select Operating System and Select OS Version dropdown lists, respectively.
   
   
   
   
   
4. Expand the Software section by clicking the red triangle.
5. Click on the file named Canon Easy Web Print.
6. After reading the details and disclaimer, click 'I Agree Begin Download' and save the file to your computer.
7. Once the download is complete, double-click the file from its download location to begin the installation.