Ip7200 printer saying there’s no paper but the tray is full

[Scouser]

Trying to print from my iPad Pro, the printer goes through its cycles, and then I get a message saying there’s no printer paper. There is. Cure anybody ?

ps it’s printed ok in the past, so it’s not a setup problem.

[ArthurJ]

Hi Scouser,

So we can best assist you, please let us know if you are using Airprint or a Canon App. Also has there been any updates to your iPad Pro?

We look forward to hearing back from you.

If you would like assissitance in real time, please contact one of our chat agents for free by click HERE and ask for a person in the chat box.

[Scouser]

AirDrop the iPad is updated as and when. Since posting, I reinstalled canon software. It prints off the pc with the usb, but not wirelessly off the iPad. 

[Patrick · Accepted solution]

Hi Scouser,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

[sarandi]

Good luck getting anywhere with Canon. They won't answer a simple question unless you sign up for pricey support.