11-30-2020 07:48 PM
I am trying to install the scanner software on a Dell Latitude laptop (actually our corporate IT tried it since it is their laptop and only they have administrator rights. The printer/scanner however is mine). I downloaded the software from the canon site today. However, the install stops when it asks for a CD-ROM. This laptop (and another personal laptop that I just purchased and will eventually need to do this on it), does not have a CD-ROM. I do have an original CD with the software. How do I install the scanner software on the Dell?
Solved! Go to Solution.
12-02-2020 04:10 PM
Apparently the request for a CD-ROM occurs when you try to run the win-mg2900-1_1-ucd.exe directly. We were able to successfully install the software by unzipping the file first and then running MSetup4.exe.
12-02-2020 04:21 PM
Greetings,
Yes. The .exe file is a self-executing ZIP. The other thing you could have done would be to change the file extension from .exe > .zip.
In any event, you figured it out.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
12-01-2020 10:19 AM
Greetings,
The installation software does not require a CDROM.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
12-01-2020 01:32 PM
The fellow who was installing it for me claimed it did.
Here is the name of the software I used: win-mg2900-1_1-ucd
It was downloaded yesterday from the Canon site.
12-02-2020 04:10 PM
Apparently the request for a CD-ROM occurs when you try to run the win-mg2900-1_1-ucd.exe directly. We were able to successfully install the software by unzipping the file first and then running MSetup4.exe.
12-02-2020 04:21 PM
Greetings,
Yes. The .exe file is a self-executing ZIP. The other thing you could have done would be to change the file extension from .exe > .zip.
In any event, you figured it out.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
12-02-2020 09:42 PM
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.