07-08-2020 11:37 AM
The scanner is not enabled in image garden (it is greyed out). My printer is MG3220. My OS is windows 8.1. I recently restored my laptop to factory settings. Lost image garden and had to download from canon website. Do you have some suggestions?
07-08-2020 04:23 PM
Hi Lizard,
When the PIXMA MG3220's drivers are installed, the IJ Scan Utility is also installed.
As a test, are you able to scan using the IJ Scan Utility?
https://support.usa.canon.com/kb/index?page=content&id=ART170652
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
EOS R5C - Version 1.1.0.1
EOS C80 - Version 1.0.2.1
12/18/2024: New firmware updates are available.
EOS C70 - Version 1.1.0.1
EOS C300 Mark III - Version 1..0.9.1
EOS C400 - Version 1.0.2.1
EOS C500 Mark II - Version 1.1.3.1
XF605 - Version 1.0.5.0
12/05/2024: New firmware updates are available.
EOS R1 - Version 1.0.1
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R5 - Version 2.1.0
EOS R6 - Version 1.9.0
EOS R3 - Version 1.8.0
EOS R7 - Version 1.6.0
EOS R10 - Version 1.6.0
EOS R6 Mark II - Version 1.5.0
EOS R8 - Version 1.4.0
EOS R50 - Version 1.3.0
EOS R100 - Version 1.1.0
Powershot V10 - Version 1.3.0
