07-08-2020 11:37 AM
The scanner is not enabled in image garden (it is greyed out). My printer is MG3220. My OS is windows 8.1. I recently restored my laptop to factory settings. Lost image garden and had to download from canon website. Do you have some suggestions?
07-08-2020 04:23 PM
Hi Lizard,
When the PIXMA MG3220's drivers are installed, the IJ Scan Utility is also installed.
As a test, are you able to scan using the IJ Scan Utility?
https://support.usa.canon.com/kb/index?page=content&id=ART170652
03/17/2026: New firmware updates are available.
EOS R7 - Version 1.8.0
EOS R50 - Version 1.5.0
SELPHY CP1500 - Version 1.0.7.0
PowerShot V10 - Version 1.5.0
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