IJ Scan Utility Installation

[Beetone]

When I installed IJ Scan Utility it reported that it could not find the scanner and suggested that the scanner was not connected. I use a USB connection and the Pixma TS8020 was connected and turned on. I then installed the Lite version of the same utility and it immediately recognised the printer/scanner and worked normally. What's causing the problem? I am using Mac Sierra OS.

[BillS]

Hi Beetone,

IJ Scan Utility Lite was developed for newer versions of the Macintosh OS and takes advantage of the Macs native AirPrint feature.  IJ Scan Utility is a TWAIN-based imaging program that may not be fully supported by your Mac.

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[Beetone]

I guess it answers my question. Not the answer I had hoped for, though.