06-28-2022 11:15 PM
HELP please!!! I recently purchased a Canon Pixma iP8700. I use a digital design program Silhouette to desing and print images. The colors are SO OFF!!! I have a pink and purple pattern that is printing red and blue.
I have other printers that print the same images correctly however my Canon is very off with the tones i need.
Any suggestions, guidance and help WOULD BE SO GREATLY APPRECIATED PLEASE.
In my research i was reading about icc files and color management profiles ( i am not that techie) and i do not understand how to correct the color range.
Please help. Thank you, Angie
06-29-2022 07:07 AM
What computer eating system are you using?
Do you have the latest driver installed?
Have you run a nozzle check to verify that all the inks are printing correctly?
06-29-2022 08:52 AM
Thank you so much for your help. I am using a laptop that runs windows 11 Home. The printer is only 5 days old. I recently purchased it. I took the same file and printed it through Adobe Illustrator and the colors were still looking red and blue instead if pink and purple.
I have done test prints from the internet and the colors look like the image on the screen.
Any suggestions are highly welcomed.
Thank you again.
06-29-2022 11:10 AM
If the test prints are printing properly but your file isn’t it sounds like it is a conflict with file type and software settings. What is the file type that you are trying to print?
06-29-2022 11:49 AM
The files are either svg, png files and files generated from digital design software Silhouette studio ( .studio3). Shouldn't the colors be/print the same regardless of the program I use?
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