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I upgraded to windows 10 and now my MG5622 wont scan and gets hung up on starting at sign in

Jah1564
Apprentice

I upgraded to windows 10 and now my Cannon MG5622 wont scan and keepnot starting at sign in I get error messages that the usb isnt connected sometimes but it is and most times troubleshooting tells me im online all is well HELP

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

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